FAQ
How many dogs are accommodated at a time?
We accommodate a maximum of three dogs at a time to ensure individual attention and care.
Where is the pet hotel located?
The pet hotel is conveniently situated 30 minutes from Coimbra and 20 minutes from Leiria.
How can I make a reservation?
Reservations can be made through our website, phone, or email. Advance booking is recommended, especially during peak seasons.
Are there discounts or packages available?
Yes, we offer discounts and special packages. Contact me for more information.
Can I visit the facility before making a reservation?
Prospective clients are encouraged to schedule a visit to tour the facilities.
What vaccinations are required?
Standard vaccinations and bordetella (kennel cough) are mandatory for the safety of all guests.
How do I provide proof of vaccinations?
Submit a copy of your dog's veterinary records to provide proof of vaccinations.
How often should vaccinations be updated?
Ensure vaccinations are current before your dog's stay for the safety of all guests.
Do you accept medications and supplements?
Yes, we accept and administer medications according to provided instructions.
Are there temperament requirements for dogs?
Dogs should have a non-aggressive temperament for the safety of all guests.
Should I bring my dog's food?
Owners are encouraged to bring their dog's regular food, providing clear feeding instructions and maintaining dietary consistency.
